Book Online - Hartlepool Studios
Cancellations and prepayment
The guest can cancel free of charge until 2 days before arrival. The guest will be charged the first night if they cancel in the 2 days before arrival. If the guest doesn’t show up they will be charged the total price.
The guest will be charged a prepayment of the first night after reservation.
No bond for damages and breakages will be charged but we reserve the right to charge your debit or credit card for any damages or breakages that occur.
No fees charged for bookings cancelled within 24 hours of booking
You can check-in any time after 15:00 on the day of your booking. The front door to the property and the door to the studio are controlled by code locks. The codes will be sent by text and email once you've completed our online form which is sent to you by text on the morning of the day you arrive.
There is a free public car park on Tower Street (reservation is not needed). The car park does gets full so there's no guarantee of a space. There is a map showing the location of the car park on the notice board in the property.
You can also park on the road outside the property between 18:00 - 0800. Parking is not permitted between the hours of 08:00-18:00 Monday to Saturday.
There are pay and display bays on Tower Street (parallel with Scarborough Street). The price is GBP 2.5 per day.
WiFi is available in the hotel rooms and is free of charge. The network names and password on the house notice board on the ground floor entrance hall.
No smoking allowed inside the property. We operate a zero tolerance policy towards smoking in the building. An additional £50 cleaning fee will be charged if there's evidence of you smoking in the rooms
We do not allow any pets in the property.
The studios are not suitable for children under 2. Children must be accompanied by an adult.
There is no capacity for extra beds in the room.
We have a zero tolerance policy for parties and no loud noise or music after 23:00. If you disturb your neighbours you will be told to leave the property and no refund will be given. We only welcome respectful guests who enjoy their stay and do not disturb the people around them.